Contact
Talk to a licensed agent
No form to fill in and no queue. Call or email and you'll reach a person.
By phone
TTY 711 for callers who are deaf, hard of hearing, or have a speech disability.
By email
Please do not send your Medicare number, Social Security number, or any medical details by email — email is not a secure channel. Tell us what you need and we will call you to take anything sensitive.
What to have ready
It makes the first call much shorter if you have:
- A list of your current prescriptions, with dosages
- The names of doctors and specialists you want to keep
- Your Medicare card, if you have one — but do not read the number out until we ask
- A rough sense of your household income for the year, if you are asking about ACA subsidies
If you are calling about a problem
If a claim was denied or a prescription is suddenly not covered, call. That is the part of the job that matters most and it is included — there is no separate charge for help after you enrol.
We're ready when you are
No cost, no obligation, no pressure on the call.
TTY 711 · Licensed insurance support